Shipping policy

At our The Cobbler Village services website, we offer repair and maintenance services for shoes and leather goods. For customers who are unable to visit our physical location, we offer shipping services through DHL.

Turnaround Time

Our typical turnaround time for shoe and leather repair services is 12-14 business days from the time we receive your items for repair. This includes the time required to evaluate the repair needs, complete the repairs, and prepare the items for shipment through DHL.

Shipping Methods

We offer shipping services through DHL for our cobbler services. Once your items have been repaired, we will securely package them and ship them to you via DHL.

International Shipping

We offer international shipping through DHL for our cobbler services. Please note that customs fees, import duties, and taxes may apply to international shipments and are the responsibility of the recipient.

Shipping Costs

Shipping costs for our cobbler services are calculated based on the weight of your items and your location. Shipping costs will be added to your final bill for the repair services.

Lost or Damaged Items

We take great care in handling your items while they are in our possession. However, we cannot be responsible for lost or damaged items that occur during shipping. We recommend that you insure your items to protect against loss or damage during shipping.

If you have any questions or concerns about this Agreement, please contact us at Admin@TheCobblerVillage.info. +9718947400, Sharjah Industrial area 13 - Showroom B20